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Armstrong The Law Firm's Monthly Blog
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November 1, 2008 The Importance of Training Employees
or "Why Employment Law is Everyone's Business"  Many
companies wrongly assume that only management personnel require
training in employment law areas. In reality, employment-related torts
(civil wrongs) may, and often do, arise from the conduct of employees
and front- line supervisors. Training should ideally target all levels
of employees, including executive management, human resources,
managers, front-line supervisors and employees. Such training should
result in reduced liability and a more positive work climate. This
does not mean that all training is uniform, without regard to the
level of employment responsibility. Management training usually
focuses on avoiding liability by making managers adept at spotting
issues and responding appropriately. Employee training, on the other
hand, should emphasize expectations concerning standards of conduct and
complaint reporting procedures. In certain subjects, it may be
appropriate to train all levels of employees as one group. This
practice encourages discussion between management and rand-and-file
employees regarding policies and specific topics. Following is a list
of topics that should be included in a top level training program:
Equal Employment Opportunity; Theories of Liability; Unlawful
harrassment; Leaves of Absence; Hiring Process; Performance Management
and Wrongful Discharge; Wage-And-Hour Law; Labor Relations;
Occupational Safety and Health; and Privacy.
Each one of these
areas has many subtopics, but for the small business owner, this is
enough to get the wheels turning. The skill and knowledge of a
successful trainer is indispensible. Such a person should have good
judgment, quick thinking skills, ability to handle difficult
individuals, energy, industry knowledge, good humor, and some expertise
in employment law. Fortunately, FGC just happens to have such a trainer
who is a practicing attorney. Let us know if we can assist. |
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